Exposed means that they can be physically touched by a finger. It also refers to any conductive material not just copper, so includes conductive plastic, steel etc. However i cannot use anything except my mouse. Conductor refers to anything that can conduct electricity, whether they are part of the circuitry or not, so includes metal casing, control shafts, etc. I plug the cable into the correct USB port on the side(not on the back with the iPolar hub) I have all drivers downloaded correctly. You just need to find one that has the correct connections on both ends, uses the FTDI chipset and then install the correct drivers to make it work. Note that these cables can be bought on Amazon or many other places. Post a picture showing where you have plugged in the "special" cable. This is unlikely but it cannot hurt to reinstall the latest version of commander. Third, you have somehow not installed the correct version of commander. For Windows the drivers can be found here. Download from the link that says "Available as a setup executable". I'm 90 percent sure that the cable uses the FTDI chipset. Second, you have somehow lost the the driver that the cable needs. This is not just a plain wire, it has a circuit built into it that converts the USB protocol into RS232. First, the special cable has gone bad in some way. If the port is not seen there are really only three possibilities. If the mount is off then you will not see the port. So, make sure that you are using the correct cable and make sure that it is not plugged into the iPolar port or into any other USB on the mount. If you have a problem related to the National Electrical Code (NEC), are experiencing difficulty in understanding a Code requirement, or are wondering why or if such a requirement exists, ask Charlie, and he will let the Code decide. You cannot plug it in anywhere else and expect to connect to the mount. Don't use that one.) The correct cable plugs into the USB port that is next to the GPS port on the saddle. One of these cables comes with the mount. Your mount requires you to use a special cable which is a USB to RS232 cable. If nothing helps - then enable option to show hidden devices in Device manager, then go to Ports and USB controllers groups and uninstall all USB Serial converters and COM ports and try to install all drivers again.Įdited by axlns, 01 November 2020 - 01:44 AM. You also may need to install FTDI VCP driver - its available on iOptron page for your mount. If that does not help try to use different USB cable. There is another USB port - but its for builtin USB hub - you cant use that one for mount control, no point to even try it. You should connect mount to computer using this USB port - ? this is the USB port you need to use to control mount Make sure you connected USB cable to correct USB port the fact that is is missing indicates that your computer does not recognize mount at all. From your screenshot above it seems that you also dont have USB Serial Converter device which should be there if you properly connect your mount to computer.
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